Return and Refund Policy

Software Purchases

  • All sales are final.

Training

  • Class must be paid for prior to scheduled class date. Denial of any charge from the credit card issuing company or credit card holder will constitute non-payment. Entrance to the class maybe denied for non-payment.
  • Student will receive reminder of the class and payment 5-10 days prior to class day.
  • A full refund will be issued to the student if the class is cancelled by Catalyst and the student is unable to attend any other available scheduled class.
  • If a student requests a refund, the amount paid for the class will be refunded in full except for:
    • Student cancelling their attendance and requesting a refund, for any reason, 10 days or less prior to the start of the class will be assessed a 50% cancellation fee.
    • Student that rescheduled their attendance to another scheduled class 10 days or less prior to the original class will be assessed a 10% rescheduling fee.

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